Plugin conflict: Helpie KB

#418244
  • Resolved Chris Taylor

    1 year, 10 months ago

    Rank Math free

    I’m encountering a plugin conflict between Rank Math Free and the Helpie KB WordPress Knowledge Base Wiki Plugin – https://helpiewp.com/ – Helpie isn’t able to accept front-end revisions/submissions while Rank Math is enabled. Any ideas why? I have enabled Rank Math to index Helpie content, maybe this is why?

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  • Jeremy

    1 year, 10 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Kindly check your server error log so we can determine what’s causing the conflict. You may also check for any browser console script errors.

    Also, please enable the debugging mode in your WordPress website so you can see the error messages if there are any.

    Looking forward to helping you on this one.

    RankBot

    1 year, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Plugin conflict: Helpie KB’ is closed to new replies.