Plugin conflict?

#545500
  • Resolved Rich

    1 year, 1 month ago

    Rank Math free

    Hi there
    I don’t seem to be able to get Rank Math to keep the focus keyword for a new product. The focus keyword disappears when I update the product. The old products are still recording the focus keyword though. I’ve been through your help file, used the Health Check plugin which doesn’t show any issues. I’m using a child theme based on Neve.

    I’m using these plugins which I’ve updated.
    Custom order numbers for Woocommerce
    Draw Attention
    Easy Social Icons
    Email Address Encoder
    Meta slider
    Otter – Page builder blocks for gutenberg
    payment plugin for stripe woocommerce
    Rank Math
    reCaptcha for woocommerce (currently inactive)
    Woocommerce
    WP mail logging (currently inactive)
    WP code lite
    WPForms lite

    Would be grateful for any suggestions
    kind regards
    Rich

Viewing 1 replies (of 1 total)
  • Md. Sakib Khandaker

    1 year, 1 month ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    RankBot

    1 year ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Plugin conflict?’ is closed to new replies.