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Hi there
I don’t seem to be able to get Rank Math to keep the focus keyword for a new product. The focus keyword disappears when I update the product. The old products are still recording the focus keyword though. I’ve been through your help file, used the Health Check plugin which doesn’t show any issues. I’m using a child theme based on Neve.I’m using these plugins which I’ve updated.
Custom order numbers for Woocommerce
Draw Attention
Easy Social Icons
Email Address Encoder
Meta slider
Otter – Page builder blocks for gutenberg
payment plugin for stripe woocommerce
Rank Math
reCaptcha for woocommerce (currently inactive)
Woocommerce
WP mail logging (currently inactive)
WP code lite
WPForms liteWould be grateful for any suggestions
kind regards
Rich
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Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
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