Please complete merging of our two (free & Pro) accounts - Support

Resolved Arnim
3 months, 3 weeks ago

Rank Math pro
Content AI Starter

Hi,

Please complete the merger of our two accounts, merging to the FREE account credentials noted below in the sensitive data section.

You will find previous tickets under both accounts and written direct by Owner to Support. Thanks for your patience.

Please copy reply to me, Claire, as noted below.

Thanks in advance,

Claire

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
3 months, 3 weeks ago

Hello,

We apologize for the inconvenience you’re facing with the merger of your free and PRO accounts. To complete the merger, please follow the steps outlined in our support forum to open a ticket and provide the necessary details in the Sensitive Data section. You can access the support forum and submit your ticket by clicking here.

Once you’ve submitted the ticket, our support team will locate your accounts and complete the merger as requested. If you have any further questions or need assistance, feel free to reach out to our dedicated support team through the support forum.

Thank you for your patience and understanding.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
How to Delete Your Rank Math Account » Rank Math

Princess
3 months, 2 weeks ago

Hello,

Thank you for your patience.

We have merged your accounts as requested with the main email address f*********@g**************
Auto-login link: https://rankmath.com/my-account/?uid=1587513&altoken=c74deab141e28daa8c0bcfa04341680a

Please check on your end if everything is working as expected.

Now you will need to reconnect your other websites by heading over to your WordPress Dashboard > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account to fix the issue.

https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

RankBot
2 months, 2 weeks ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Please complete merging of our two (free & Pro) accounts’ is closed to new replies.