Please answer! Error while redirecting products to other languages

#96684
  • Resolved Giovanny Giraldo
    Rank Math pro

    hello, really frustrating not to get an answer from you, forced to write again in the hope of having an answer.
    I am writing to you my problem.

    have to write to you because I migrated a multilingual site managed with the yoast plugin. I have applied redirects for some products that are no longer in the catalog in all languages, now I have finished with Italian without any problem.

    the problem I encounter is this: when I apply a redirect for the product in English, this does not work, I have checked all your indications better but I cannot get it to go.

    There are some things though.. The path seems configured well (see Attachment), when I pass over the link I see another one (see Attachment) and when I click the one in Italian comes out (see Attachment). can you help me! thank you

    Ps. I use Wpml and woocomerce

    can you help me! thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Having the same problems. I installed the plugin Redirection and imported all redirects from rank math (during setup). And disabled all redirects in Rank math.

    When this problem is resolved (and I saw multiple threads with the same problem) I will revert these changes (or not :-))

    Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am really sorry for this late reply. We already had other users letting us know about that and I have sent this to the devs so they can check it. I hope to update you soon.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Can you let us know something soon? if i knew i would have this problem i would have left yoast installed. I’m waiting for your reply. thanks

    Hello,

    In the meantime you can disable the redirection module in Rank math dashboard and add a third party redirection plugin to fix your issues. Your patience in the matter is appreciated.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Please answer! Error while redirecting products to other languages’ is closed to new replies.