Person Schema markup code is not displaying.

#341297
  • Resolved Pinakpani Joshi

    2 years, 3 months ago

    Rank Math free

    Hello Rankmath Support team,
    I just installed RankMath on my new website. You have developed a good plugin.
    I added a person schema with the help of your schema generator from the edit page screen.

    After publishing the page and clearing the cache, I tested the page on https://validator.schema.org/. But schema.org didn’t display person schema. I am facing the same issue with the service schema.

    I am using the free version. I hope this is not a problem to generate these schemas.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Azib Yaqoob

    2 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Kindly share the affected URL with us so that we can further investigate this issue.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Pinakpani Joshi

    2 years, 3 months ago

    Rank Math free

    Hello Azib Yaqoob,

    Thank you for your quick reply.

    Here is my website, https://amourasp.com/.

    Thank you.

    Miguel

    2 years, 3 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Pinakpani Joshi

    2 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Pinakpani Joshi

    2 years, 3 months ago

    Rank Math free

    Thank you, Miguel.
    I appreciate your response.

    I have created editor-level user and shared credentials.

    Miguel

    2 years, 3 months ago

    Hello,

    The credentials are fairly limited and we can’t fully debug the issue, but could you please clarify if you have any filter being applied from Rank Math?

    The reason we ask is that none of the pages have the script tag with the Schema markup on your website which leads us to believe that some filter is taking ownership of that and removing it.

    Looking forward to hearing back from you.

    Pinakpani Joshi

    2 years, 3 months ago

    Rank Math free

    Hi Miguel,
    Problem solved! I deactivated all other plugins and validate it on schema.org and it showed person schema.

    I will debug and let you know which plugins make this problem.

    Thank you so much for your time and support.

    Reinelle

    2 years, 3 months ago

    Hello,

    Glad that helped.

    Sure, let us know how this goes. Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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