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#13401
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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The “lancashire-wedding-photographer” post name is already in use on your database by this image : http://wessimpson-weddings.com/wp-content/uploads/2015/02/Lancashire-wedding-photographer-.jpg
    I would suggest that you rename this post or delete it and then re-upload it with a different name to be able to use this post/page name.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hi, Thank you so much for taking the time to look into this and finding the issue.

    This might be obvious, but where can I find this image? I have searched media library but showing no results.

    Hi Wesley,

    Thanks for the follow up.

    You can login to your site via FTP and take a look in the following directory path ../wp-content/uploads/2015/02/
    If the image has already been deleted, I would suggest that you install a database optimization plugin that deletes orphan entries such as the one causing this issue.
    Alternatively, you can also login to your database and manually delete this entry from the posts table.

    I hope this info helps. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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