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Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
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We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

I tried /wp-admin and /wp-login on all possible versions of your site URL but none seems to lead me to your site login page. Please add your site access URL so we can login and look into this.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), you should also consider checking for a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Do let us know if you find a culprit.

Only the site admin would know and your users won’t be affected by this troubleshooting.

Looking forward to helping you.

Hello,

The access details don’t seem to be working for me, please check.

The article I had shared is loading fine from my end, please try again and let us know.

Looking forward to helping you. Thank you.

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