Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
In this case, please install the plugin Query Monitor to the affected website and look for slow queries related to Rank Math.
Once done, take a screenshot of the query and share it with us so we can identify the cause of the slowdown. You can use this tool to upload the image and add the generated link here.
Let us know how this goes.
Thank you.
Thanks! I will try that out and report back. I also noticed today that RankMath is not functioning properly throwing warnings in the dashboard saying keywords not identified in post even though they are there and saying content is only 19 words long when it is closer to 1,000.
Sorry I am not sure what is considered slow and where to look for this? I have screen-captured the following but if you can point me to specific details you need I can pass along.
https://imgur.com/a/PTYkYYb
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Thanka. I have added credentials to the sensitive data area. Let me know if you need anything else!
Hello,
The slow queries from our plugin are related to the Analytics module. Please follow these steps to fix the issue:
1. Go to WP Dashboard > Rank Math SEO > General Settings > Analytics and click on the Delete Data button.
2. Change the number of days to save the data to 30 or 45 in the Analytics Database section on the same page and save the settings.
3. Click on the Update Data Manually button and wait for the new data fetch to complete with the new settings.
I can also check that our plugin makes too many API calls to get the Content AI credits. Since you don’t have the Content AI subscription, please disable it from WP Dashboard > Rank Math SEO > Dashboard.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thanks. I have completed steps 1, 2 and 3 however I don’t see how to disable Content AI. I deselect Posts and Pages however when I save the checks return. How do I disable this?
Also, I run another site off the same server and have a similar setup. I imagine I should make the same changes there but wanted to confirm.
Cheers!
Disregard, I have found where to turn off the content AI.
For my other site I noticed that I don’t have google analytics connected which may be why I am not seeing this issues on that site. Since I use the Google site kit plugin, is there any benefit to have Google Analytics connected to RankMath as well? If not, can I disable this on both sites in RankMath if causing a problem?
Thanks again!
Just following up on the previous question. Cheers!
Hello,
We apologize for the delay in response.
We wouldn’t recommend having those two features enabled together as the features may overlap.
If you wish to use the Google Sitekit over Rank Math’s Analytics module, you can go ahead and disable our Analytics module in Rank Math > Dashboard > Modules.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Perfect thanks. I have disabled and retested and resource usage is way down. Thank you for the help!
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
