paypal error

#176030
Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    It looks like you were able to purchase the subscription as you are now appearing as a PRO user.

    Let us know if you have any questions or need our assistance with anything else.

    We are here to help you.

    I had to use a credit card which I did not want to do. I would like to change to paypal. Why was I getting an error?

    Hello,

    Thank you for keeping in touch with us and we apologize for the issue that you are facing.

    Can you please share a screenshot of the error that you are seeing? You may insert it in the sensitive data section.

    We are looking forward to helping you.

    Hi, is there any resolve to PayPal requesting my credit card before payment?

    Hello,

    @9ja You’ll only need your Paypal email address upon purchasing Rank Math. Please click the Paypal icon
    Paypal

    Please also ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    I can’t still complete the payment of $59, they keep asking for my card, is there any special link to complete this payment?

    This happened with Namehero, but they provided a link that worked easily. Thank you.

    Hello,

    Thank you for keeping in touch with us and we deeply apologize for the issue that you are facing.

    Could you please try to add a working card to your Paypal before attempting to make a purchase?

    With that said, if the issue persists, we will escalate this ticket to our Accounts department so we can further help you.

    Let us know how it goes. Looking forward to helping you with this one.

    I had to sign up with a credit card. Paypal would just spin. I was able to change payment method to Paypal after signing up, so will have to see next year if it goes through successfully.

    Hello,

    Thanks for your reply.

    Sure, if you face any issues, please feel free to reach out and we would assist you further.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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