Hello,
Thank you for contacting the support and we regret the inconvenience caused.
We already initiated the refund for your subscription on April 25, 2022.
Please get in touch with your bank (or the support of the payment provider you used during the purchase) to see if the amount is stuck somewhere. The bank would be able to provide you with further clarifications.
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
