Payment Issue

#488072
  • Resolved Dale Folland

    1 year, 4 months ago

    Rank Math pro

    HI there. I have received a notifcation today that my Pro payment didn’t work and my Pro subscription has ceased on my websites…not sure what happened but I have uploaded a credit card again. Can you please process this immediately for the Pro Subscription.

    Can you please tell me:

    1) Will I now also get the free Black Friday Specials when you charge my card?
    2) Will the Pro subscription features I had orginally set up get applied instantly again to my account?

    Thank you. Dale.

Viewing 1 replies (of 1 total)
  • Miguel

    1 year, 4 months ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    You have canceled the subscription last year, exactly 1 day after the renewal has been processed, so this year when the date for renewal was reached the subscription was immediately canceled.

    ​​​​​​​If you would like to get the PRO benefits again you would need to buy a new subscription from this page: https://rankmath.com/offer/

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Payment Issue’ is closed to new replies.