payment cancel

#436376
  • Resolved Persimus

    1 year, 9 months ago

    Rank Math pro
    Content AI Starter

    Hi there

    Could you please reactive my pro subcription, i changed the credir card and the system cancelled my Subcription by default of payment methode .

Viewing 1 replies (of 1 total)
  • Jeremy

    1 year, 9 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Please ensure that the new card you have added supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    After that, since your account is no longer using the PRO subscription, you need to purchase it again on our pricing page.

    Let us know how that goes. Looking forward to helping you.

    RankBot

    1 year, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘payment cancel’ is closed to new replies.