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password reset

#357865

Resolved Yourlust gr
2 years, 1 month ago

Rank Math pro
Content AI Starter

I have account with the email i***@y********** i forgot my password and i cant reset it,
every time i get email
Someone has requested a password reset for the following account:

Site Name: Rank Math

Username: ioannis-0080

If this was a mistake, ignore this email and nothing will happen.

To reset your password, visit the following address:

https://rankmath.com/wp-login.php?action=rp&key=sfPGRLKJLjhmqz4lS8qQ&login=ioannis-0080&wp_lang=en_US

and i click on it i get error

Error: Your password reset link appears to be invalid. Please request a new link below.

Please advice

Viewing 1 replies (of 1 total)

Jeremy
2 years, 1 month ago

Hello,

Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

Can you please try requesting a new password reset link using a different browser? You may also try using an incognito tab. See if you are able to reset the password.

If that doesn’t work, please let us know and we will further help you with your issue.

Looking forward to helping you on this one.

RankBot
2 years ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘password reset’ is closed to new replies.