password reset

#357865
  • Resolved Yourlust gr

    3 years ago

    Rank Math pro

    I have account with the email i***@y********** i forgot my password and i cant reset it,
    every time i get email
    Someone has requested a password reset for the following account:

    Site Name: Rank Math

    Username: ioannis-0080

    If this was a mistake, ignore this email and nothing will happen.

    To reset your password, visit the following address:

    https://rankmath.com/wp-login.php?action=rp&key=sfPGRLKJLjhmqz4lS8qQ&login=ioannis-0080&wp_lang=en_US

    and i click on it i get error

    Error: Your password reset link appears to be invalid. Please request a new link below.

    Please advice

Viewing 1 replies (of 1 total)
  • Jeremy

    3 years ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please try requesting a new password reset link using a different browser? You may also try using an incognito tab. See if you are able to reset the password.

    If that doesn’t work, please let us know and we will further help you with your issue.

    Looking forward to helping you on this one.

    RankBot

    2 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘password reset’ is closed to new replies.