Part of a page is missing when Rank Math turned on.

#5593
  • Resolved Georgianne Austin
    Rank Math free

    Hello,

    We are using an Event plugin to show upcoming events. We use shortcodes from this plugin to show events on a page underneath some normal content. When rank math is turned on, the event listings do not show up. If I deactivate the plugin then the even listings show up.

    What is happening that is causing rankmath to affect how this page is displayed? Is it trying to hide this information for some reason?

    Currently rank math is deactivated. The section that isn’t showing up is the listings of events right below the grey section titled “Meet your convergence director”

    I am happy to get on a call with someone to trouble shoot this. I need this issue fixed quickly. We want to replace yoast with Rank Math on this site as well as our other much larger site, but I need to figure out what this issue is before I bring it to the larger site.

Viewing 1 replies (of 1 total)
  • Todd
    Rank Math free

    Hi Georgianne,

    Thank you for getting in touch. We have already replied to your email but here is the reply again.

    Please check the page’s meta description and see if there is a shortcode in there. If there is, please change that to a custom text and then try again.
    http://i.mythemeshop.com/YTTiB3

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Part of a page is missing when Rank Math turned on.’ is closed to new replies.