Parent category is not removed from product URL

  • Hello,

    In: Settings > Permalinks > Product permalinks > Custom base
    We have: /%category%/

    So, the product URL looks like: site.com/parentCategory/childCategory/productName

    We want to have: site.com/childCategory/productName (which means, the direct/sub category is still in the URL but the parent category is removed)

    To get that, in: Rank Math > Settings > WooCommerce, “Remove parent slugs” and “Remove category base” are activated.

    But still the product URL is: site.com/parentCategory/childCategory/productName (parent category still exists)

    Any idea how we can keep the sub-category in the URL but yet remove the parent category? (worth mentioning that in the product, we even selected the child category as the “Mark Primary Term” but still no luck)

    Thanks

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    That doesn’t seem like the expected behavior. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Parent category is not removed from product URL’ is closed to new replies.