Hi again,
India unblocked and temporary login renewed
Try again.
Thanks.
Hello,
Thank you for the update, and sorry for the delay.
We have tried checking your site, but it seems that the login URL you have provided is no longer working/expired.
Please also unblock the Philippines and extend the expiration of the generated login link to investigate this issue further.
Thank you, and we really look forward to helping you.
I didn’t write the previous text.
I don’t understand what you mean.
Please, I need an answer to fix my issue.
Thanks.
Emmm, sorry I see your answer now
I no longer see the last comments. This works really bad!!
Sensitive data updated and Philipines unblocked.
Please check this now!!
Hello,
Thank you for keeping in touch with us.
The last few replies are now on Page 1 of this ticket.
I checked one of your pages on your website and it seems the Content analysis is working and saying all your paragraphs are short. Please see the screenshot in the Sensitive Data section.
Can you please send us the exact URL which you believe Rank Math is telling it has long paragraphs?
We are looking forward to helping you.
Hello,
Your last reply wasn’t clear. Please share the exact URL which you believe Rank Math is telling it has long paragraphs. You can add the URL in the Sensitive Data section of this post, which you can access by editing the first post on this ticket.
Looking forward to helping you.
Thanks.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Sorry, I did’t see the page number.
Sensitive data is updated
Hello,
Thank you for that additional information, and sorry for the delay.
We wanted to investigate this issue further, but it seems that the login link you have provided is already expired. Could you please check and extend?
Thank you, and looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Access renewed for 24 hours.
Hello,
Thank you for keeping in touch with us.
Upon further checking to your editor, it seems the error shows in your Gutenberg editor and not in Elementor. Please see the screenshot in the sensitive data section.
I also noticed that your Elementor and Rank Math plugins are not up to date, can you please update them and see if it fixes the issue?
Furthermore, I have forwarded this to our developers to take a closer look. Since it’s the weekend, most of the support staff and developers are not available so I request to extend your temporary login expiry.
We are looking forward to helping you.
Hello,
Updating Elementor and Rankmath did not fix the errors.
Login has been updated.
I await your response.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
