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Hello,

Thank you for that additional information.

Could you please confirm if you’re referring to the score in the editor and in the list view (WordPress dashboard)?

If so, Rank Math runs the tests when you are editing the post or when the post edit screen is open. When you hit the save button, that score gets propagated to the post-list view. When you open the post again a few days later, the score will get calculated again as soon as you open the post.

If that didn’t help, could you please provide a screenshot using this tool or record a video screencast using a tool like Loom showing the issue and edit the first post on this ticket in the designated Sensitive Data section.

I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance.

Hello,

Thank you for keeping in touch with us.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.