Paid version for rank math

#733662
  • Resolved Jay Sachdev

    3 months, 3 weeks ago

    Rank Math pro

    Hi there,
    I thought i had a paid version or had paid a previous yearly.

    Frustatingly we never used it as we had so many bugs on out site we never got around to using the plugin.

    Firstly i wanted to check if it was on this account. Our site is scentandco.com, can you please confrim the paid version was here?
    Secondly, if it was did it renew? If not, could you please kindly to get it start from now if that is possible?

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    3 months, 3 weeks ago

    Hello,

    I’m sorry to hear about the frustration you’ve experienced with the plugin. To check if you have an active subscription for Rank Math, you can follow these steps:

    1. Log in to your Rank Math account area by visiting this link.
    2. From the left sidebar, choose “Subscriptions” to check the current status of your Rank Math subscription.

    If you’re using the latest version of Rank Math PRO, you can head over to your WordPress Dashboard, navigate to Plugins, and look for the version of Rank Math PRO installed on your website.

    If you need further assistance or if you’d like a human agent to take over this ticket, please click the “Assign to Agent” button below, and we’ll be happy to help you further.

    Sources:
    The #1 WordPress SEO Plugin in 2023 – Rank Math
    Rank Math PRO – Pricing Plans for Businesses & Individuals
    How to Ensure Your Account Has an Active Subscription » Rank Math

    Jay Sachdev

    3 months, 3 weeks ago

    Rank Math pro

    Send this to an agent please.

    Princess

    3 months, 2 weeks ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    2 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Paid version for rank math’ is closed to new replies.