Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Only issue i have is with sitemap for pages which add many links which should be there.
Could you please confirm if those pages should or should not be there?
However, it seems those pages are returning 404 errors, so I’m assuming that those should not be there. Could you please try flushing your sitemap cache by following the steps below?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/xXXhDt
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server.
https://rankmath.com/kb/exclude-sitemaps-from-caching/
I hope that helps. Thank you, and looking forward to your update.
Hi Reinelle,
sorry for mistake. Those links shoudn’t be there as they result in 404.
I did flush cache like sugested and also exclude sitemap files from LS Cache but none of this helped. There are still those links in sitemap.
Is there anything else we can do about?
Hello,
Thank you for the update.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Thank you, and we really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for getting back to us.
Upon checking your website here it seems like your site is being affected by the WPML plugin settings. These 404s are triggered once you have the WPML active as they do not show any 404 once deactivated.
As you are using a plugin to force add them anyway – we cannot make any changes.
You can mark them as noindex using Rank Math to remove them from the Sitemap: https://i.rankmath.com/FjkrfD
Hope this helps. Please let us know if you have any other questions.
