Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
The sitemap is showing a critical error.
Can you please share the error log with us?
Having an error log will help us determine what is causing the error on your website.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.
You can try setting the links per sitemap to 100 and see if that fixes the issue:
https://rankmath.com/kb/configure-sitemaps/#links-per-sitemap
We really look forward to helping you.
changing it to 100 didn’t help please help\
Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
As my colleague mentioned above, can you please share the error log with us? So that we can understand the root cause of the issue and provide you the finest solution that may work for you.
Meanwhile, please contact your web host and ask them to set the following values and see if that fixes the issue:
Max input time: 150
PHP time limit: 120
PHP Memory Limit: 512M
We really look forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
