Page not found error – title alone

#24948
  • Resolved Aparna Anand
    Rank Math free

    Hi Team,

    I have tried many plugins and got settled with yours recently. I am using wordpress+buddypress+woocomerce+mycred.

    There is one issue i am facing and that is the title in the top bar of the page. The page works perfectly fine but in the top bar it show page not found when i go to the profile of the member.

    When the plugin is deactivated it becomes alright. I have attached url of screenshot of the same.

    Note: All other pages shows the title as desired except this the profile page of buddypress.

    I did not know in which section this query should go and hence posted general queries.

    Please do support me in having this rectified.

    With thanks and regards
    Aparna

    • This topic was modified 4 years, 3 months ago by Aparna Anand. Reason: Hi Team,
Viewing 12 replies - 1 through 12 (of 12 total)
  • Todd
    Rank Math free

    Hi Aparna,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    Can you please follow the instructions we gave on this ticket and see if it resolves your issue?

    https://support.rankmath.com/ticket/page-not-found-on-buddypress-user-profile/?view=all#post-6819

    If it doesn’t, please let us know.

    Hi,

    Thanks for the revert.

    1.
    In /includes/frontend/paper/class-paper.php:
    This file was very much available and i could make the necessary change as suggested

    2. includes/class-module-manage.php
    This file is not available in the wp-content/plugins/seo-by-rank-math/includes folder at all.

    Hence got struck and could not complete the steps as instructed here: https://support.rankmath.com/ticket/page-not-found-on-buddypress-user-profile/?view=all

    Please do revert with necessary suggestions.

    with thanks and regards
    Aparna

    Hello,

    Thank you for contacting Rank Math today.

    Please make the second change in class-manage.php on line 220. You can find this file on this path: \wp-content\plugins\seo-by-rank-math\includes\module

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi

    Thanks for the information

    In /includes/frontend/paper/class-paper.php – at line 126

    replaced this

    ‘Author’ => is_author() || ( Helper::is_module_active( ‘bbpress’ ) && function_exists( ‘bbp_is_single_user’ ) && bbp_is_single_user() ),

    with

    ‘Author’ => is_author() || ( Helper::is_module_active( ‘bbpress’ ) && ( ( function_exists( ‘bbp_is_single_user’ ) && bbp_is_single_user() ) || ( function_exists( ‘bp_is_user’ ) && bp_is_user() ) ) ),

    and in /includes/module/class-manager.php
    replaced this at line 220

    ‘disabled’ => ( ! function_exists( ‘is_bbpress’ ) ),

    with

    ‘disabled’ => ! function_exists( ‘is_bbpress’ ) && ! class_exists( ‘BuddyPress’ ),

    Sorry to point out but still the page title shows “page not found”

    Looking forward to your revert.

    With thanks and regards
    G Anand

    Todd
    Rank Math free

    Sorry about that.

    Can you please share your WP logins with us so we can take a closer look?

    You can share that in the sensitive data section.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    Your website is currently offline, could you please check this issue with your hosting so that we can attempt to login once again and help?

    Looking forward to helping you. Thank you.

    ​​​​​​

    I’m having the exact same problem :

    https://nocodegeneration.com/members/theophilenz/

    The issue is that editing the files…I will lose everything on the next update. Don’t you have a more permanent solution?

    Thank you

    Hello,

    Thank you for contacting Rank Math today.

    We have made some improvements on the BuddyPress integration on the latest update. Could you please update to this version and let us know if you can still reproduce this issue?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi, it’s me (Theophile). The plugin is up to date. Same problem.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have alerted our dev team about this and we will be checking this further and then get back to you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Please don’t make any changes to the plugin file. The latest version of Rank Math is compatible with BuddyPress. You just need to activate the BuddyPress module in the Modules section. I activated the Rank Math plugin on your site, the profile page is showing the correct title. Please check the screencast I added in the Sensitive Data section.

    I hope that helps. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

The ticket ‘Page not found error – title alone’ is closed to new replies.