page not found buddyPress

#259662
  • Resolved Hans Wurst
    Rank Math free

    Hello,

    some of my buddypress pages give me a “page not found” in the title of the site. For Example – register page, memberlist. The Profilepages are working same like groups.
    The BuddyPress Plugins (both) in RankMath free are active. How can i fix this?

    Thank you

    cheers

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    When following this guide please leave only Rank Math and BuddyPress plugins active.

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I tried to check for a conflict on your site but it seems like the troubleshooting mode of the Health Check plugin isn’t working on your site.

    We will need your permission to deactivate the plugins on your live site or you can create a staging site and share its login credentials with us so we can troubleshoot the issue there. Here is a guide for creating a staging site: https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Looking forward to helping you.

    Thanks.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I checked and figured out that the issue is being caused by Emmet Theme Engine. If you disable that plugin then the correct meta title is being applied.

    Please contact the support of the plugin and inform them about the issue. They should be able to resolve this on their end.

    Let us know how that goes. Looking forward to your update.

    Thanks.

    Thank you Jaideep, this was very nice for your investigation! Now it works how it should. It was my fault, i forgot to uninstall this plugin because I no longer use the Theme.

    I will contact the support of this Plugin and pass on the information.

    Thank you

    Cheers

    Ankit
    Rank Math business

    Hello,

    We are glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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