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#359378

Resolved ירדן לזר
2 years, 1 month ago

Rank Math free

hi, lately the featured images are not showing up as I define. When I open a new page I set a picture for it but WhatsApp and Facebook show another picture that I have not set anywhere at all. I used Facebook debugger and cleared Cash and it does not work.. how can i fix it?

this link for example: https://mayastage.co.il/%D7%9C%D7%94%D7%A8%D7%92%D7%99%D7%A9-%D7%98%D7%95%D7%91-%D7%91%D7%9E%D7%A4%D7%92%D7%A9%D7%99-%D7%96%D7%95%D7%9D/

thanks for the help

Viewing 3 replies - 1 through 3 (of 3 total)

Reinelle
2 years, 1 month ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

I’ve checked the page using Facebook Debugger Tool, and it seems that this image is the Opengraph image being used. Could you please confirm if this is the image you have set?

If not, please share the image URL you have used so we can check.

Meanwhile, you can check this link for more information about this issue:
https://rankmath.com/kb/open-graph-image-not-displaying/

Looking forward to helping you.

Thank you.

ירדן לזר
2 years, 1 month ago

Rank Math free

Thanks, in the end I succeeded. The problem was that I set up an image in WEBP format and apparently it only works with JPEG

Reinelle
2 years, 1 month ago

Hello,

We are glad that you have already managed to resolve this issue.

If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

Looking forward to helping you.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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