Page editor freezees

#416946
Viewing 4 replies - 1 through 4 (of 4 total)
  • I’ve purchased the Pro Plugin and Re-installed. Still getting the same issue.

    For now I’ve disabled the plugin, feel free to re-activate the plugin for troubleshooting.

    Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting the support and we regret the inconvenience caused.

    I logged into your website admin area but was unable to replicate the issue. The page and Rank Math’s SEO Meta Box seem to be loading without any issues. Please have a look at the screencast and the sensitive data section of this ticket.

    If you’re still facing the issue, please create your website and browser cache and see if that helps. You can also test in a private/incognito window of your web browser.

    Let us know how that goes.

    Hey Prabhat! So It’s definitely a chrome issue…I tried private browser and had the same issue… I opened it in Firefox without an issue…

    I will later install W3 and clear the cache and retry in chrome… But for now I cant get it to work there

    Prabhat
    Rank Math agency

    Hello,

    In the screencast I shared, I was using Chrome but was unable to replicate the issue. Could you confirm if you’re using the latest version of Chrome?

    If yes, sure, please try clearing the cache and see if that helps.

    Let us know how that goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Page editor freezees’ is closed to new replies.