page editing problem with elementor.

#34569
  • Resolved shekhar das
    Rank Math free

    I can’t edit any of my pages with elementor when rank math is activated. When I try to edit a page with elementor, the elementor editing page starts buffering and becomes unresponsive. But if I deactivate rank math, the elementor editing page works fine.I am facing this problem almost for 1 month. Please help me. I want to use rank math on my website.

    • This topic was modified 4 years, 8 months ago by shekhar das.
Viewing 6 replies - 16 through 21 (of 21 total)
  • Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I have updated sensative dada with my cpanel login details. Can you please see it?

    Hello,

    It looks like your site’s memory is getting exhausted. Please contact your hosting team and ask them to increase the memory limit and execution time.

    That should fix the issue.

    I hope that helps. If there is anything else, please let us know.

    can you provide me the the exact values i need to specify for my memory limits? the hosting team is asking the question.

    My hosting team is saying that he PHP limits are pretty high for my site.

    They told me to ask you “In case they say that the limits are not big enough, feel free to ask them for actual values you need to increase.”
    these are limits.
    max_execution_time 1000
    max_input_time 1000
    memory_limit 768M
    post_max_size 512M
    upload_max_filesize 1G
    Can you please tell me still do i need to increase the limit still? if so,what the actual value i need to increase?

    Hello,

    Yeah, the memory limit looks fine to me. In fact, on my setup, the memory limit is set to much lower and still the Elementor editor is working fine with the content from your site.

    Your website seems to be loading very slow, scoring 9/100 on Google Page Speed

    This might be happening for various reasons one of which could be due to poor server speed. Kindly check with your hosting team if they are any security modules active and if they are blocking any resources.

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 16 through 21 (of 21 total)

The ticket ‘page editing problem with elementor.’ is closed to new replies.