Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hello Jeremy, I found that when activate the elementor plugin, the page is disappeared.
How can I deal with this problem for elementor plugin?
Hello,
Since Rank Math is fully compatible with Elementor could you please do the troubleshooting again by activating Elementor and Rank Math both with the default WordPress theme only?
If the issue still persists, please provide us your WordPress login details asked by my colleague above so we can further debug the issue.
Looking forward to helping you.
Hello Sharmin,
I did the troubleshooting following your guidance. The problem is still there.
I will ask help from your colleague by providing the login details.
Hopefully, the problem can be solved.
Hello,
I’ve logged in to your site, but the dashboard (/wp-admin/index.php) display seems fine. Also, the Elementor and Rank Math plugins are activated at the moment.
I’ve tried visiting some pages as well, but couldn’t replicate the issue. Could you please share the affected URL so we can investigate further?
Looking forward to helping you.
Thank you.
Hello Reinelle,
Thanks for the helping.
In the same browser, I logged in the the site, then enter the home page(including other pages), only the WORDPRESS admin bar show, 99.99999% of the page content is now showing.
When I logged out, the page is normal.
If I deactivate the RANK MATH, there doesn’t exist this problem.
https://ibb.co/zVDWY6H
Hello,
I logged into your website and temporarily deactivated the Rank Math plugin and the issue still persisted. Screencast in sensitive data.
However, I noticed an error in my browser developer tools that might be related to JavaScript minification. Please try disabling script minification/optimization in your WP Rocket or Elementor settings and check if that fixes it.
Hope that helps. Please let us know if you have questions.
Problem solved with a huge thank for all your guys.
Hello,
We are super happy that this resolved your issue. If you have any other future questions, know we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
