Page couldn’t fetch 301 redirect Search Console // Verification not working

#324534
  • Resolved Julian
    Rank Math free

    Hi dear RankMath-Team,

    I have run a wordpress website with the property https://deine-metzgerei-seidel.de for a few years. Now i made a new one with a new domain and property called https://metzgerei-seidel.de. My 301 redirects are working fine. As recommended i tried to tell Google about changing the domain in the settings of the Seach Console. Unfortunately i get the notification, that the 301-redirect of the Homepage is not working, as well as some other pages (screenshot attached). But if you follow the mentioned URLs they all are available. I made sure that the redirect is not from http to https and not from https://wwww to https://.

    According to the divi theme support, that issue could be related to your plugin. That’s why I would be very glad if you could help me with that.😃

    Please let me know if you need further information.

    Thanks so much for your help in advance.

    Best regards
    Julian

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  • Azib Yaqoob
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience this may have caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Page couldn’t fetch 301 redirect Search Console // Verification not working’ is closed to new replies.