Oxygen integration with blocks not working v2

#644979
  • Resolved Skeps Internetbureau

    7 months ago

    Rank Math free

    Hello,

    The question is the same as the previous time, since we got no response the issue got closed, so here we are again 🙂

    We have tried the plugin conflicts and the issue still persist, even after putting the site in troubleshoot mode and only enabling the Oxygen plugin and Rank Math.

    From what we noticed is that Rank Math doesn’t detect the blocks created with Oxygen which are added like Gutenberg blocks for a dynamic page builder.
    See example below:

    Example image

    Rank Math does however detect normal text once we enter it, and it also detects the text when you Edit the page with Oxygen.

    This is one of the pages in question: https://bosgraaftechniek.nl/profilgate/

    Has this kind of problem occurred before, or might this be an issue within Rank Math?

    Kind regards,
    Mike

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    7 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Skeps Internetbureau

    6 months, 3 weeks ago

    Rank Math free

    Hello,

    Small update from our side, we are not allowed to share the login info of the site.

    Is there a different way to try and sort this issue out?

    Kind regards,
    Mike

    Rakibuzzaman Siam

    6 months, 3 weeks ago

    Hello,

    In this case, can you please confirm if you’re using any custom blocks on your website to add the content? If so, then it may require you to apply our API as currently, we are not able to access the content generated by custom blocks: https://rankmath.com/kb/content-analysis-api/

    However, please note that the SEO score is only for your reference and doesn’t affect the actual SEO performance of your site. If you feel any of them don’t apply to your page or you have already done them, you can safely ignore them as search engines test the live version of your site.

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    RankBot

    5 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Oxygen integration with blocks not working v2’ is closed to new replies.