Over 8,000 custom post leads to 404 pages

  • Hello, ]

    I need an urgent help from your team.

    I recently changed my theme and noticed that when I activate Rankmaths, all my custom post about 8, 0000 post leads to 404 even when I reset permalinks. When I deactivate rank maths the post comes back normal. Your immediate response would be very much appreciated. Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please check if you have any redirections related to you custom posts that might be causing the 404s
    ​​​​​​​
    Else we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I have currently deactivated rank maths and you would need to activate it.I also have redirections. You can clear all of them if need be. Thank you.

    Hello,

    Thank you for update.

    Could you please your site URL too so we can be able to access and look into this.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have added the site url as requested.

    Sorry for the inconveniences caused.

    Hello any updates?

    Hello Team,

    I am still anxiously awaiting your feedback. Please!

    Hi,

    I am extremely sorry for the late reply.

    I logged into your website and I do not see any recent 404s for any CPTs.

    I also saw in your Redirection settings that you have chosen to redirect all 404s to /jobs which is not something we recommend.

    Do you have a few examples of the CPT URLs where you are getting 404 when Rank Math is enabled?

    Thank you for the reply,

    I activated the plugin again today and realized that the issue is gone!

    I will remove the 404 redirect as suggested. Regards.

    Hi,

    I am glad it is all sorted now.

    We are always here if you need us in the future.

    Hey, if it isn’t too much to ask for – would you mind leaving us a review here?

    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

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