Hello,
Thank you for reaching out to us.
To log in to your account on your other website and use your subscription, you can follow these steps:
- Visit the Rank Math website.
- Click on the “Connect Now” button to activate your license.
- Ensure you use the same account associated with your Rank Math subscription.
- Choose your license in the Plugin Activation dialog box and click “OK, ACTIVATE NOW.”
For more detailed instructions, you can refer to this guide: Connect Your Website.
If you encounter any issues during this process, please feel free to reply to this ticket, and we will assist you promptly.
We appreciate your cooperation. Let us know if you need further assistance.
Sources:
How To Downgrade Your Rank Math PRO Subscription » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
How to Change or Update the Payment Method » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
FastSpring um revendedor autorizado
ordem ID: RANKMATH231111-9085-97148B
Hello,
You have a Content AI subscription, not a PRO subscription. That’s why you can only use the Free version of our plugin. The Content AI plan gives you access to all the Content AI tools with 18000 monthly credits. You can learn more about it here: https://rankmath.com/kb/how-to-use-content-ai/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.