Organic search details of my site

#333176
Viewing 10 replies - 16 through 25 (of 25 total)
  • Lwazi Norman Ngubane
    Rank Math pro
    Content AI Starter

    This issue still not solved, what must I do.

    Azib Yaqoob
    Rank Math business

    Hello,

    You indicated earlier that this website was indexed before but recently got removed from Google’s index, could you please confirm if that’s the case? Also, how old is this website?

    Please take a look at your Google Search Console Manual Action report and see if there is any message. You can share those with us by taking and sharing a screenshot, you can use a tool like ImgBB.

    If that’s not the case then Google might have removed your site from its index for undisclosed reasons. Please take a look at this Google’s Help Center article:
    https://support.google.com/webmasters/answer/40052?hl=en#:~:text=Google%20may%20temporarily%20or%20permanently,ability%20to%20locate%20relevant%20information

    Looking forward to helping you solve this issue.

    Thank you

    Lwazi Norman Ngubane
    Rank Math pro
    Content AI Starter

    I did that or there is point which I missed. May be someone can log into my site and assist there
    Or I will to wait as we monitor the progress.

    Hello,

    In this case, would you mind sharing your WordPress logins so we can take a closer look at the settings. Please edit the first post on this ticket and include the logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Lwazi Norman Ngubane
    Rank Math pro
    Content AI Starter

    Since I asked for you assistance as support team, I have tried all the suggestions brought forward but I haven’t got the solution to my problem.
    Kindly advice how we can find solution to this google organic search issue.

    Hello,

    I can check that your sitemap only has 3 URLs in total, 1 post, and 2 pages. And your URLs have also not been crawled again by Google so far. Please check the coverage section of your GSC account and see if there are any errors.

    If you want us to check the settings on your site then please provide the login details in the sensitive data section so we can check this further.

    Looking forward to helping you.

    Thanks.

    Lwazi Norman Ngubane
    Rank Math pro
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We checked the indexing of your website and we can see that there are 10 pages indexed which is in line with what you have on your website.
    Google search

    For the sitemap, please follow these steps to make sure that it’s being loaded correctly and without any cache:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. Clear your website’s cache and browser’s cache.

    Lastly, we recommend going through this article to correctly set up the plugin with some sensible defaults: https://rankmath.com/kb/how-to-setup/

    Hope this helps clarify your doubts and solve the issues.

    Don’t hesitate to get in touch if you have any other questions.

    Lwazi Norman Ngubane
    Rank Math pro
    Content AI Starter

    Good day team, just a follow up is there anyone who has log into my site and to check on it on what’s going on regarding my problem.
    On my search console I haven’t received any correspondence from google which we can say the site has been suspended. Much worried someone to help me to solve this problem.

    Hello,

    We checked your settings and they seem to be configured correctly and no issues were found on the meta tags.

    I went ahead and inspected your site meta and it shows the correct information as you can see here:

    meta

    However, after further investigation, I noticed that your homepage sometimes shows downtime when loaded randomly. Please refer to my screenshots here:

    down
    down 2

    It could be that the search engines or the crawlers are seeing the same sometimes.

    Please contact your hosting provider and see if they can replicate the issue and ask for a solution.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 10 replies - 16 through 25 (of 25 total)

The ticket ‘Organic search details of my site’ is closed to new replies.