Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
I tested and it seems to be working properly on my end. Could you confirm what exactly happens when you try to add a watermark or thumbnail?
In the meantime, please follow this troubleshooting guide and see if that helps in determining the cause of the issue: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Please let us know how that goes.
Thank you.
Thanks you.
I think there is a conflict between “Builder” theme and “Rank math”
I think it is due to “CMB2” library conflict.
Hope you can help me fix this.
My website is: https://cuanhomkinh.biz
Here is a video recording the error screen when using the Builder interface and no error when using the “Twenty Twenty-Two” theme
https://drive.google.com/file/d/17_AcpkHse_xFeD0ST4oCKEY8hRglzi_l/view?usp=sharing
Thank you very much!
Hello,
It seems that you have created a new ticket for this issue and I have replied there. To avoid duplication of replies, I will now close this ticket.
Looking forward to helping you there.
