Opengraph description fields not updating

#9944
  • Resolved Bernard O’Rourkes
    Rank Math free

    I’m having issues with the description field for FB posts.

    Output from the FB debugger includes tag fields instead of actual correct values, eg.
    {“main-title”:{“component”:”hc_title”,”id”:”main-title”,”subtitle”:””,”title_content”:{“component”:”hc_title_image”,”id”:”title-image”
    etc.

    How can I address this to input the correct info please?

    Thanks in advance,

    Bernard

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have just tested your homepage on the debugger and the output does not include the tags. Would you mind sharing a link to one of the affected posts so that we can advise further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Problem solved, thank you

    Hi there,

    Thanks for the follow up.

    Please head over to the post edit page and navigate to the Social tab on the Rank Math metabox where you will be able to modify the OG meta that is displayed for this page as shown below:
    IMG

    If the changes do not take effect, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Awesome, thank you!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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