Hello,
We apologize for the issue you are facing with the delay in response to your open ticket regarding redirects. We understand how important it is to get timely support, especially when dealing with critical issues like redirects.
Please rest assured that our team is here to help you. If you haven’t received a reply yet, it might be due to a high volume of tickets. We recommend replying to your existing ticket to ensure it gets the attention it needs from a human agent.
Thank you for your patience, and we appreciate your understanding as we work to assist you.
Best regards!
Hello Rank Math team,
I currently have an open ticket regarding redirects that are not working.
I haven’t received any reply/updates on my tickets for 2-3 days now and I’m getting a bit worried that I won’t receive any reply.
Can you please let me know if you’re willing to help? Or else I will have to stop using Rank Math and switch over to a different SEO-plugin
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We apologize for this delay.
However, we replied to your previous ticket and now the redirection is working properly. Please refer to this ticket: https://support.rankmath.com/ticket/redirects-not-working-39/?view=all
Looking forward to helping you there.
Thank you.
