Open graph thumbnail not updating

#738931
  • Resolved Rameez Raf
    Rank Math free

    Hi I updated open graph thumbnail on your plugin page but its still showing old when I am creating link on linkedin

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    I’m sorry to hear that you are facing issues with the Open Graph thumbnail not updating on LinkedIn after making changes in the Rank Math plugin.

    To ensure that the updated Open Graph thumbnail is displayed correctly on LinkedIn, please follow these steps:

    1. Set the Default Open Graph Image Using Rank Math:
      • Navigate to WordPress Dashboard → Rank Math → Titles & Meta → Global → OpenGraph Thumbnail.
      • Click on the Add or Upload File button and upload your new image. Don’t forget to click on Save Changes after setting the image.

    OpenGraph Thumbnail

    1. Check Image Dimensions & Format:
      • Ensure that the uploaded image format is supported by Facebook and LinkedIn (jpeg, png, or gif).
      • Verify that the image dimensions are within the recommended size of 1200px X 630px.

    If you have followed these steps and the issue persists, please double-check the image settings in Rank Math and ensure that the changes are saved correctly.

    If the problem continues, feel free to reply here, and a human agent from our support team will assist you further. Thank you for bringing this to our attention.

    Sources:
    Open Graph/Social Preview Image Is Not Displayed » Rank Math
    Rank Math ‘Titles and Meta’ Options and Settings
    Open Graph Meta Tags » Rank Math

    Hello,

    Apologies for the inconvenience.

    Could you please share the affected URL so we can check?

    Also, please share the image URL that you have set.

    Looking forward to helping you.

    any update on this why its too long for you to reply ?

    Hello,

    We deeply apologize for the unexpected delay in response. Your previous reply seems to have been stuck in our drafts section for some reason.

    We checked your website with the LinkedIn Post Inspector and we can see it is showing the correct OG image:

    If you’re still facing the issue, please try to clear your browser cache and check again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Open graph thumbnail not updating’ is closed to new replies.