Open External Links in New Tab/Window not working

#73621
  • Resolved Softfully group

    4 years, 3 months ago

    Rank Math free

    Open External Links in New Tab/Window not working

    Go to “General Settings” / “Links” and “Open External Links in New Tab/Window” is ON but still, External Links open in the same window. Please fix this as soon as possible.

    Rank Math SEO Version 1.0.46 is installed and also removed cache from server and Cloudflare both.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rank Math

    4 years, 3 months ago

    Hello

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It is working fine on our end, here’s a screencast:
    https://i.rankmath.com/ZcRGRP

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Softfully group

    4 years, 3 months ago

    Rank Math free

    I installed the Health Check & Troubleshooting Plugin and check everything but the problem remains the same.
    This problem I am seeing in the last two versions of Rank Math SEO because before two versions it was working well.
    Yet don’t have much time to investigate the issue so I have installed “External Links – Nofollow, no opener & new window” Plugin and works very well.

    Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    If you want, we could take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Open External Links in New Tab/Window not working’ is closed to new replies.