open ai connection account

#704574
  • Resolved Good Idea

    4 months, 2 weeks ago

    Rank Math free

    I bought this plugin RANK MATH SEO and the transaction included Content with Ai.
    Really I need only the plugin and I don’t knew that I’d paid for the extra service of Content with Ai.
    But in 13/12 I paid for the additional service. The problem is when I open my website and I can’t use this feature but a popup say me
    “🚀 Supercharge Your Content With AI

    To access this Content AI feature, you need to have an active subscription plan.”
    But I paid this feature for a year.
    Well I need to activate this or refund this payment.
    Thank you!

Viewing 1 replies (of 1 total)
  • Princess

    4 months, 1 week ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    3 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘open ai connection account’ is closed to new replies.