Old data showing during analysis

#57687
  • Resolved Holly

    4 years, 5 months ago

    Rank Math free

    I am using Rank Math with Divi and I have an issues when doing SEO Analysis that I hope you can help with.

    It is showing an old image from when I had a coming soon page under the mobile snap shot so I’m not sure why it would be showing that, I have refreshed and hit the analyse button several times but still the same, any ideas? Does Rank Math pick up on everything when using a builder like Divi, I know yoast couldn’t, for example can Rank Math see my alt tags if I am using Divi? I hope that makes sense.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Holly

    4 years, 5 months ago

    Rank Math free

    I’m not sure what I am supposed to put in here but it looks like it won’t let me lodge this ticket unless I do. This is a rather confusing way of logging support tickets.

    Todd

    4 years, 5 months ago

    Rank Math free

    Hi Holly,

    Thanks for getting in touch with us.

    We use a 3rd party service to generate those screenshots in the SEO Analysis.

    That 3rd party service has its own cache and they flush it once a week or so.

    You have to wait for their cache to flush.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Old data showing during analysis’ is closed to new replies.