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og:image tag not showing in WhatsApp link preview

#133100

Resolved silvia nuciforo
3 years, 3 months ago

Rank Math free

Hi guys, I have an issue with og:image tag in my site https://www.gfnibali5milamarche.com/
When sharing the link on Facebook, everything shows up as for the preview I see in RankMath, but in WhatsApp preview, the image isn’t showing up.
I’ve been checking with the facebook debugger tool and the code seems correct
<meta property=”og:image” content=”https://www.gfnibali5milamarche.com/wp-content/uploads/2021/01/gf-nibali-fb.jpg”>
<meta property=”og:image:secure_url” content=”https://www.gfnibali5milamarche.com/wp-content/uploads/2021/01/gf-nibali-fb.jpg”>
I was using Yoast SEO on this site but I’ve switched with Rank Math to test if this issue could be solved but it persists.
Could it be a cache related issue?
Though I’m not using any autoptimize or cache plugin on this site.
I’m using Elementor with Hello Elementor theme and everything, themes, plugins and WP version are updated.
Please let me know if you have any idea of how this could be solved.
Thank you
Silvia

Viewing 1 replies (of 1 total)

Reinelle
3 years, 3 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

I’ve checked the image on your site, and it seems that the resolution of the image is fine. However, the image seems to be more than 300kb file size. Could you make sure your image file size is under 300kb? WhatsApp is really “special” for that kind of thing, and it doesn’t load images greater than 300kb.

I hope that helps. Thank you, and looking forward to your update.

RankBot
3 years, 2 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘og:image tag not showing in WhatsApp link preview’ is closed to new replies.