og:image not working

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please check if one of your installed plugins could be causing this by performing these steps:

    Confirming a Theme/Plugin Conflict With Rank Math

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hi,

    I ran the troubleshooter but because it runs in the backend, I can’t tell how to identify the og:image issue.

    Can you tell how I test that while the troubleshoot mode is on.

    Thanks
    Jessica

    Hi Jessica,

    Thanks for your patience.

    Your homepage doesn’t seem to have the OpenGraph tag. Have you added the Facebook thumbnail from WordPress Dashboard > Rank Math > Titles & Meta > Homepage already?

    If not, please do so because the og:image is correctly added on your other pages.

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    The image that you are using is too small and below the recommended OG:Image size which is 600×313. Your image is only 600×120.

    I have tested this by uploading a bigger image and this works. Please check this and replace the homepage featured image/Social image with a bigger image.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    We just tested the URL and it’s showing up like this on Twitter:
    twitter debugger

    Here’s the URL to test:
    https://cards-dev.twitter.com/validator

    Same for Facebook:
    facebook debug

    Here’s the URL to test:
    https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fwednesdaygenius.com%2F

    Maybe the cache was acting up?

    Can you please confirm if you added the same image in the backend for the homepage’s OG tags?

    Also, while we are at it, we highly recommend going through the following guides to set up the plugin completely and correctly:

    and
    https://s.rankmath.com/wpmrmguide​​​​

    Looking forward to helping you. Thank you.

    Hi, yes it’s working now and seems to have been a cache issue.

    Thanks very much for your time and help over this!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘og:image not working’ is closed to new replies.