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Hi,
We updated the OG:image for Facebook sharing yesterday and even after debugging, re-scraping, and the batch invalidator to clear, the old photo is still showing. We even deleted the old photo from media, and cleared cache everywhere. Please guide what else we can do! Thank you.
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I checked your site and the old photo is still set as the opengraph image. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘OG:image for Facebook shares not updating’ is closed to new replies.