Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience that might have been caused due to that.
To edit the description of your social meta, please navigate to your WordPress Dashboard > Post/page > Rank Math SEO option > Click on the social meta option and make the desired changes:
Screencast
Here is an article from our Knowledge Base that might come in handy to know more about Meta Box Social Tab in Rank Math:
https://rankmath.com/kb/meta-box-social-tab/
We hope this answers your question. Please let us know if you need help with anything else.
Thank you
Sorry, but it doesnt help – can i send you 3 images (screenshots) as an attachment?
Please advise how i can do that.
Hello,
You can use a tool like imgur.com to upload the screenshots and share their link here in the ticket.
Looking forward to helping you.
Thank you.
I have added the images to the sensitive data…please check and advise.
Thank you
Hello,
I investigated your website’s source and found that there are duplicate OG tags present. These duplicate tags are causing the issue.
Please have a look at the screencast in the sensitive data section of this ticket for a quick reference.
You can follow this troubleshooting guide to determine which plugin/theme is adding the duplicate OG tags to the website: https://rankmath.com/kb/check-plugin-conflicts/
Once found, you can disable the OG tags feature of that plugin/theme to fix the issue.
Let us know how that goes.
Thank you.
Hi
It is the “Envatothemes add-on” plugin that is causing the issue.
Would you know where to look in terms of removing their code to prevent this error as i cannot run the theme without this plugin.
Thank you for your help this far.
Hello,
Unfortunately, it does not fall under the scope of our support.
We’d request you to please get in touch with support team of the said plugin and ask them to help you out with the steps to remove the duplicate OG tags.
Please do let us know how that goes. Looking forward to helping you further.
Thank you
Hello,
I checked the page source, there is only one og:description in the page source.
I scraped the URL with Facebook Sharing Debugger, the description is now updated:
Please check and let us know if you have any questions.
We are here to assist you.
Thanks, i managed to find the duplicate OG and remove it from the Plugin.
Hello,
We are glad we could address your concern.
If you have any questions in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
