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I have set the OG thumbnail in SEO & Titles > OpenGraph Thumbnail to the image I want. I’ve set the page featured image to the one I want. I have set the image in the Snippet Editor to the one I want. These are all the same image(!) Yet on Facebook when someone share’s the web address I get a random image from my site.
I’ve cleared the cache and rescraped using the Facebook Developer tool but still the same issue.
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have checked it and it seems that for some reason the og:image tag is not being added to your website so Facebook is getting a random one.
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We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘OG Image not working’ is closed to new replies.