OceanWP/Mailchimp & Rank Math conflict with footer sign up form

#38871
  • Resolved Salva Gianfreda

    4 years, 1 month ago

    Rank Math free

    Hi guys!

    Using Elementor (free) and Oceanwp and trying to add a Mailchimp widget to the footer. I have added the API Key and ID list to Theme Panel > Integration in WordPress. When I try to sign up I get an error message. I talked to Alex de Borba from OWP who very kindly had a look at it and said that Mailchimp is working without issues related to OWP and that the issue may be with Rank Math. Any ideas?

    Thanks for your time in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please share a screenshot of the error reported in this scenario?

    It also looks like you forgot to share your site URL on the sensitive data section.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Salva Gianfreda

    4 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Salva Gianfreda

    4 years, 1 month ago

    Rank Math free

    Hi Michael and thanks for your kind reply. I have updated the sensitive data information but don’t see how to include a screenshot?

    The error I get when joining the newsletter in the footer is “Failed to subscribe, please contact admin.”

    Cheers.

    Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I have just tested the problem but the error is still reported even with Rank Math disabled. I can suggest that you get in touch with the guys from Mailchimp since this seems like an API error.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Salva Gianfreda

    4 years, 1 month ago

    Rank Math free

    Ok will do. Thanks very much for your time Michael.

    Cheers.

    Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hi Salva,

    I am glad that this info was helpful 🙂

    Please let us know if we can provide additional help!

    Thanks you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘OceanWP/Mailchimp & Rank Math conflict with footer sign up form’ is closed to new replies.