OceanWP/Mailchimp & Rank Math conflict with footer sign up form

  • Hi guys!

    Using Elementor (free) and Oceanwp and trying to add a Mailchimp widget to the footer. I have added the API Key and ID list to Theme Panel > Integration in WordPress. When I try to sign up I get an error message. I talked to Alex de Borba from OWP who very kindly had a look at it and said that Mailchimp is working without issues related to OWP and that the issue may be with Rank Math. Any ideas?

    Thanks for your time in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please share a screenshot of the error reported in this scenario?

    It also looks like you forgot to share your site URL on the sensitive data section.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Michael and thanks for your kind reply. I have updated the sensitive data information but don’t see how to include a screenshot?

    The error I get when joining the newsletter in the footer is “Failed to subscribe, please contact admin.”

    Cheers.

    Hello,

    Thank you for contacting Rank Math today.

    I have just tested the problem but the error is still reported even with Rank Math disabled. I can suggest that you get in touch with the guys from Mailchimp since this seems like an API error.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Ok will do. Thanks very much for your time Michael.

    Cheers.

    Hi Salva,

    I am glad that this info was helpful 🙂

    Please let us know if we can provide additional help!

    Thanks you.

Viewing 6 replies - 1 through 6 (of 6 total)

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