Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Can you please explain more about the issue you are facing?
You can record a screencast of the issue using https://www.loom.com/ and share the link with us in the sensitive data section of this ticket.
We look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
As you’ve already tested by disabling all the plugins and the theme, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I logged in to your website and checked the settings.
I was unable to replicate the issue. Rank Math is working fine on your website.
Check the screencast in the sensitive data section.
If the issue is on some specific page, please share the URL with us so we can check.
We look forward to helping you.
Thanks….. it’s now working fine.
thanks for the beautiful support
Hello,
We are glad we could address your concern. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
