Not working with DIVI

#454477
  • Resolved Camille
    Rank Math pro

    Hi,
    I bought DIVI and I try to use your extension with it and it’s not working. The icon Rank Math appears but when i click on it nothing happens.
    I try to use Rank math directly on the dashboard WordPress but my setting are not saving.
    Do you have a idea to make it work ?

    Thanks and have a great day !

Viewing 1 replies (of 1 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    We identified and fixed this issue in the latest version of the plugin. Please ensure that you are using the latest version of Rank Math:
    https://rankmath.com/changelog/free/

    For the other issue, please check if you are using a Firewall, as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    I hope this helps. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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