Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
You left the password field in the sensitive data section empty.
Could you please verify the situation and then get back to us so we can debug the issue?
Looking forward to hearing back from you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I logged into your website’s admin area and found that the plugin “WoCommerce Shipping Tracking” is conflicting and causing the issue here.
As I disabled the above plugin, the SEO Meta Box was displayed properly.
Please have a look at the screencast in the sensitive data section of this ticket and confirm it on your end.
Hope this helps.
Thank you.
Thanks for the great support.
Rank Math ROCKS !!
I really appreciate your effort and quick support.
Hello,
We are super happy that we could address your concern. If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
