Not sure where to start

Hello,

Thanks for getting in touch with us today and sorry for the inconvenience caused.

We would be happy to help in the integration. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hi Naomi,

Thanks for the follow up.

I am unable to make changes to your theme with the current access.
Could you please add the following code to your functions.php file via FTP:

/**
 * Filter to show/hide SEO Metabox.
 */
add_filter( 'rank_math/metabox/add_seo_metabox', function( $default ) {
	global $pagenow;
    if (( $pagenow == 'edit.php' ) && ($_GET['post_type'] == 'ulpb_post')) {
		return true;
	}
	return $default;
});

If the metabox does not appear normally, please share some temporary FTP access as well so that we can check this further.

Thank you.

Hi Naomi,

Thanks for the access.

The landing page plugin is adding some jQuery code to disable the postbox container that holds the Rank Math metabox and we may not be in a position to modify this without editing this plugin’s code. I can suggest that you reach out to their team and ask them to add compatibility for other plugins to add metaboxes to the edit page.

I hope this info helps. Thank you.

Hi Naomi,

I am glad that this information proved useful 🙂

Feel free to contact us should any other issues come up.

Thank you.