Hello,
I’m sorry to hear about the issue you’re facing with your Rank Math account and the PRO version. If you are not sure where your account is attached or if you have the PRO version, here are the steps you can follow to resolve this:
-
Check Your Connected Websites:
- Log in to your Rank Math account and navigate to the Websites section to verify if your website (siriuspowerpc.com) is connected. If it’s not showing up, you may need to reconnect it.
- You can reconnect your website by going to your WordPress Dashboard → Rank Math SEO → Dashboard → Help. If it shows as Connected, choose Disconnect Account and then click Connect Now to reconnect.
-
Activate Rank Math PRO:
- If you believe you have the Rank Math PRO version but can’t see it, ensure you are using the correct email address associated with your PRO subscription.
- Log out from your Rank Math account and log back in using the email address linked to your PRO subscription.
- Follow the steps to activate Rank Math PRO as shown in this guide.
If after following these steps you still face issues or have further questions, please don’t hesitate to contact our support team for assistance. We are here to help you with any concerns you may have.
Thank you for reaching out, and we appreciate your patience while we resolve this matter for you.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Where Is My Rank Math PRO License Key?
How to Ensure Your Account Has an Active Subscription » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address. We searched for an account that might be connected to the website you provided, but we didn’t see it either.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
are you able to check my old domains, siriuspowercomputers.com or siriuspowerpcs.com
Hello,
None of those domains are currently connected to an account in our system.
Do you remember any information about the purchase of the PRO plugin, such as the date, name on the card used for the purchase, or any other potential email that could have been used?
Without further information, it’s practically impossible to locate this purchase in our system.
Looking forward to hearing back from you.
